Brand Name: Triaqua, tritherma ,Palm
Model Number: .6k,8k,11k,14k,17k,20k,23k
Place of Origin: China
We work for more than 10 years at heat pump field. We've add all the necessary protection and overcome all the failure possibility. So it is almost free of problem.
Our main products:
air source split heat pump, air source monobloc heat pump, double source heat pump, solar heat pump, geothermal heat pump, inverter heat pump, high temp. geothermal heat pump, high COP heat pump.
7.Wifi mobile control option
You can monitor and check the working parameter and error code at your mobile as an installer or distributor. We can check if any problem from factory also. We help our customer to solve most installation problems through the Wifi information
For heat pump samples delivery, after packing with export class thick 5 layers paper box, we will pack heat pumps with poly wood case to avoid any damage .
If by sea, normally we export at EXW, FOB or CFR terms, we only delivery goods to the destination sea port. The customers need to cover cost for their import duty and cost. Of course the customers can use our forwarder agent to help you to clear the customs.
We can provide all necessary document such as Form A, certificate of origin, Bill of lading, Invoice and packing list. Normally it will take about 30 days by sea and one week by air.
Q: Are you trading company or manufacturer ?
A: We are factory.
Q: What about your warranty?
A: We provide 1% free spareparts and 2 year warranty for factory fault since shipment arrival.
We will send the spare parts by courrier method after confirm it is due to factory fault. We don't cover the cost for failure from shipment, wrong installation and incorrect usage. Of course we can provide parts by customer's cost after warranty period.
Q: How about your service?
A:We can provide free heat pump installation consultation. We can help to purchase other parts related to heat pumps or recommand reliable suppliers directly.
Q: Do you provide OEM or ODM service
A: YES! it is workable for OEM.ODM. We can produce standard heat pump under your brand,or modify the products to satisfy your personalized requirements,or work with you to design and produce totally new products.